Q: EU countries

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them. Please contact our customer service before making the return. We offer the return label, but the return fee between 17,90€ to 59,90€ (depending on your location) is deducted from the amount to be refunded. Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

Q: Other European countries

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them. Please contact our customer service before making the return. We offer the return label, but the return fee between 17,90€ to 69,90€ (depending on your location) is deducted from the amount to be refunded. Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

Q: Rest of the world

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them. Please contact our customer service before making the return. We offer the return label, but the return fee between 43,90€ to 69,90€ (depending on your location) is deducted from the amount to be refunded. Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

Question 1

Finland

Accepted Answer

Lue lisää Suomen sisäisistä palautuksista täältä.

Question 2

EU countries

Accepted Answer

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them.

Please contact our customer service before making the return. We offer the return label, but the return fee between 17,90€ to 59,90€ (depending on your location) is deducted from the amount to be refunded.

Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

Question 3

Other European countries

Accepted Answer

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them.

Please contact our customer service before making the return. We offer the return label, but the return fee between 17,90€ to 69,90€ (depending on your location) is deducted from the amount to be refunded.

Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

Question 4

Rest of the world

Accepted Answer

Want to return your MINNA MINNAs? You have a right to request a return within fourteen (14) days of the receipt of your order. Please make sure your items are returned new, unused and in the same condition, you received them.

Please contact our customer service before making the return. We offer the return label, but the return fee between 43,90€ to 69,90€ (depending on your location) is deducted from the amount to be refunded.

Want to make an exchange your MINNA MINNAs? Products purchased via our online store cannot be exchanged directly. Instead, you’ll need to order a new product and return the original. Please contact our customer service before making the return. We offer free returns, but you will have to cover the shipping costs. You’ll be notified by email once your return has arrived and been processed.

RETURNS & EXCHANGES